Placing a sticking plaster over an open wound rarely ever works. We all know this to be true, don't we? Especially, if you didn't clean the wound before putting a plaster over it!
The more you attempt to put a plaster on something that is not healing the more infected it becomes and then drastic action is required.
Organisations tend to want a quick fix when it comes to resolving conflict and then wonder why the same stuff keeps happening, only it seems worse the next time. Some say that is short term thinking, we say it is delusional!
Workplace conflict is always there, the very first words in this post. There will never be a time when there is no conflict in your business. Whenever there is a group of people you will always have conflict.
The long term successful approach is to switch the perception of conflict away from some sort of 'toxic' bacteria that needs to be avoided at all costs. Viewing conflict as a positive means to drive constructive dialogue and collaboration is the key. Sadly, most organisations simply want the sticking plaster and achieve a toxic culture as a result.
The most successful organisations work hard to transform the interpersonal dynamics of their employees towards proactive and collaborative communication.
Workplace Conflict Resolution with Seek First Ltd
Our approach at Seek First Ltd is to develop the dynamics between your employees so that they can all engage in constructive dialogue. This approach may cost more in the short term and, yet, you will see massive long term benefits.
Which would you prefer? High employee turnover, rocketing recruitment costs, tumbling productivity and collapsing reputations or being viewed as the employer of choice, high retention, attracting the best talent and soaring team performance and productivity?
It is all about how you deal with workplace conflict. The choice is yours.