A team we had previously worked with using C-me Profiling to develop more effective communication and awareness came back to us. The time was now right to move to the next stage and tackle their lack of accountability. The challenge was the team largely believed there was no accountability issue. The leadership, disagreed, saying there was no accountability! We were asked to come up with a process to engage the team and constructively challenge the performance issues within the team. Our process led to the team developing accountability for their results.
Our assessment identified that this team believed they were capable of achieving strong results without challenging performance and with a low level of commitment. Results just somehow happened. Once the team accepted that their individual choices created their performance and results, things suddenly changed. Being open to challenging others and accepting challenge created greater commitment within the team. Using Lencioni’s model & Covey’s 7 Habits helped enormously in changing the attitudes within this team.